Online storage solutions for start-ups (& why dropbox or box aren’t the only players on the market worth considering)

Recently I had been tasked to find an alternative to our company network drive that was running out of storage (don’t ask, this was before my time Smile). Initially I thought of Box and Dropbox of course, as everyone knows about them, they are solid, have mobile clients and present most bells & whistles you would want. However, in my case I didn’t think this would suit the need of the business very well for a one main reason: The documents still physically stay on your machine, meaning your disk space continues to fill-up instead of “moving” it to the cloud (personally, my disk starts to fill up quickly). For this reason, I started my search and was really surprised to find out it was pretty hard to find anything that perfectly suited my needs.

What I wanted

In my case, the perfect solution would include the following:

  • Backup of files on all our computers
    • Partly common disk that everyone could access
    • Enable for private folders that are also backed-up
  • Enough storage to not have to think about it
  • Opt-in to sync instead of opt-out (in essence, unless you decide to sync a folder, it is only in the cloud) – saving space on disk
  • Share files easily with third-parties
  • Manage all users from a single interface (not have to create separate accounts for each user, without a management console)

Initially, I thought this would be a pretty straight-forward set of requirements, but for some reason the “Opt-in to sync instead of opt-out“ was really hard to come by.

What I found

After quite a bit of searching, I ended up at RackSpace, whose costomer support directed me to JungleDisk (a subsidiary) and LiveDrive.

RackSpace & JungleDisk (www.jungledisk.com)

JungleDisk has two editions: WorkGroup or Server. The workgroup edition allows you to share your files, sync and back them up for teams between 2 and 100. It sells itself as “Shared Online Drive”. The server edition allows for secure, robust automatic backups, specifically designed for servers. It was clear that I was looking for option number 1.

After a bit more research on the workgroup edition, I found it managed to fulfil all of my requirements so I decided to give it a go.

Credit card details for trial

This is where everything went wrong and I hope someone will read this one day: credit card requirements for a FREE trial don’t make it a FREE trial and put people off… I went through the first screen asking my details and was all ready to try out the solution before I got to screen number 2 asking for my credit card details: FAIL. I turned around and never looked back, going with a competitor instead. That’s how much it annoys me…

LiveDrive (www.livedrive.com) — UPDATE: DO NOT TRY (End of article for details)

LiveDrive promised to be part of what I was looking for : Cloud storage as a shared network drive. Although because that was my main concern, I opted to give them a try and after reading some more and fiddling around a bit, I found out they do much more than a cloud network drive. They also include backups, sync, file sharing and all the other features you have come to expect from Box.com or Dropbox.com. The reviews were mixed, going from 5 to 1 star, but my personal tests were very favourable. On top of that, their pricing is a lot lower than their competitors and they provide a whole range of features that are “nice to have”, which come with it for no extra charge.

Conclusion

I’ll be trying out LiveDrive for a little while longer, but am pretty confident of it’s feature proposition. The only thing to find out now is just how reliable it will be and if it’s good enough to rely on for the entire business. Please let me know if anyone has tried other services that suit these needs and if you liked them / disliked them !

UPDATE: LiveDrive has proven amazingly unstable, to the point it has CRASHED MY PC multiple times over a couple of days… I guess I’m still on the lookout for a good solution!

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